Help & FAQ
Short answers to the things people ask most. Still stuck? Get in touch.
Everything people ask us
Is vid-down really free?
Yes. Every feature is free with no download limit. The site is paid for by the adverts you see on the page.
Do I need to create an account or install anything?
No. vid-down works entirely in your browser. You never have to sign up, log in or install an app or extension.
Where does the file go after I download it?
It goes wherever your browser saves downloads. On a computer that is normally the Downloads folder. On iPhone, look in the Files app under Downloads, then use Share → Save Video to move it to Photos. On Android it appears in the Downloads folder and your gallery.
Why did my link fail?
The most common reasons are that the post is private, was deleted, is limited to certain countries or needs a login to view. vid-down can only fetch posts that are publicly visible.
Is it legal to download videos?
Saving your own content, or content you have permission to use, for personal viewing is generally fine. Re-uploading or using other people's work without their consent can break copyright law and the network's rules. You are responsible for how you use what you download.
Does vid-down store my videos or links?
No. A video is fetched only when you ask for it, held briefly while it is sent to you, then deleted. We do not build a history of what you download.
How does vid-down remove the TikTok watermark?
It does not edit or crop anything. TikTok stores a clean copy of each video alongside the stamped one, and vid-down fetches that clean copy, so quality stays exactly as uploaded.
Can I download a TikTok on iPhone?
Yes. Open vid-down in Safari, paste the link and tap MP4 HD. The file lands in Files → Downloads. Open it and use Share → Save Video to add it to Photos.
Which Instagram content can I download?
Public Reels, video posts and the videos inside carousel posts. Stories and posts from private accounts are not available.
Can I download videos from private groups?
No. vid-down can only reach videos that are set to Public. Videos in private groups or shared with friends only are not accessible.
Do old twitter.com links still work?
Yes. Links that start with twitter.com and x.com are both supported.
What quality is the MP3?
Audio is converted to a 192 kbps MP3, which plays on practically every phone, computer and speaker.